LOCAL BUSINESS AMPLIFIER
GET DISCOVERED AND ATTRACT MORE CUSTOMERS
- BE TRUSTED – Better review star ratings and volume of reviews increase clicks and calls while improving search ranking
- BE FOUND – Distribute your business across over 50 directory sites to show relevance and improve search ranking
- BE INFORMED – Monitor your business listing rankings, staff customer outreach performance and more.
- SELL MORE – Prospective customers are more likely to do business with highly rated companies
- BEAT THE COMPETITION – The top local businesses are focused on reputation and local discovery.
WHY DOES REPUTATION AND LOCAL SEARCH MATTER FOR YOUR BUSINESS?
WHAT DOES UPRATED DO?
MAKE IT SIMPLE – GET MORE REVIEWS
Unhappy customers are far more likely to leave a review than customers that had a good experience and this skews review ratings out of your favor. Enable your happy customers to easily post online reviews on your business by sending one-click review invitations with UPRATED.
The real key to dealing with poor reviews is to overpower them with a large number of positive reviews so that the averages better reflect your business and the experience people have with it.
SMART REVIEWS & EASY SCAN
One of the most common reasons for customers not leaving a review is not being logged into the review site. UPRATED’s Smart Reviews feature increases your review invitation success rate by detecting if the customer is logged in to sites like Google on their device, using logic to determine the best review site option.
Each location you set up will have a custom review invitation link and QR code that can be added to printed signs, cards or brochures for easy scanning by customers.
ENGAGE ON GOOGLE BUSINESS PROFILE
UPRATED integrates with Google Business Profile, allowing you respond to customer reviews without leaving the app. Replying to reviews, both good and bad, shows you care about customer service and is a best practice.
GET A 2ND CHANCE WITH UNHAPPY CUSTOMERS
It is near impossible to make everyone happy. UPRATED features a simple up or down survey to identify dissatisfied customers, giving them a chance to submit private feedback to your business so that you can work to remedy the problem.
KNOW YOUR NUMBERS AND IMPROVE CUSTOMER EXPERIENCE
Monitoring the status of your reputation, customer service and quality issues, is critical to the life of your business. Consistency engaging clients about their experience with your business, asking for reviews is crucially important to provide great customer service. Watching metrics on review invitations sent over time can help to hold employees and other stakeholders accountable. UPRATED provides all of this data in a convenient dashboard.
QUICK BOOST REVIEW CAMPAIGNS
UPRATED’s location review links and broadcast feature make it easy to sent out a review boosting email campaign. Load your customer list into the app or use your own email software to send out the link and UPRATED handles the review invitation emails and followup.
UPRATED WORKS WITH OVER 100 REVIEW SITES
ONLINE DIRECTORY LISTINGS
BE FOUND: YOUR BUSINESS LISTING PUBLISHED TO 40+ DIRECTORIES
Search engines use name/address/phone number (NAP) citations and links from online directories to validate that your business is a good result for people searching in your area. Utilizing these directories, maximizing these listings with correct NAP data is key to boosting your rankings in search. UPRATED also goes a step further by providing unique description content to ensure the search engines count those entries.
TRACK YOUR LOCAL GOOGLE RANKING
Know how you stack up against the competition. Monitor three top keywords for geographic specific searches near your business. Looking at smaller and larger radiuses gives you a clear picture of when potential customers are seeing your business.
AUTOMATE REVIEW INVITES WITH OUR API
Put the review invitation process on auto-pilot! UPRATED works with the apps you use everyday in your business. With our Zapier integration, you can use thousands of apps to trigger a review invitation. Consistency is key for a reviews campaign and automating gives your business a huge advantage.
What the heck is an “API”? If that sounds complicated we have two simple ways to set up automation. UPRATED creates a special email address for each location and you can “blind copy” (bcc) this address on automated emails sent by your software. Do this and UPRATED handles the rest! Alternately, for a nominal fee our integrations team can handle everything for you.
MULTI-LOCATION AND AGENCY FRIENDLY
UPRATED was designed with multiple locations in mind. Each account can have an unlimited number of locations or listings. These account teams can have multiple users with owner, admin or staff level permissions.
It is possible for users to have access and admin rights on multiple account teams. This is perfect for agencies or segmenting groups in franchise operations.
Manage all of your locations in one dashboard. The perfect solution for managing and monitoring the performance of franchise locations.
Request reviews, manage locations, all from your mobile devices, no app install required!
Manage reputation, SEO ranking, citations & discovery from one dashboard.
Smart Reviews
Multi-Location
API Integration
Local Rank Tracker
Robust Reporting
Mobile Friendly
All Review Sites
All-Star Support
WHAT MAKES UPRATED DIFFERENT?
While serving local businesses in the digital marketing space, the founders of UPRATED realized there can be a huge gap between the needs of many local business owners and what full scale agencies provide. We were constantly asked, what are the most critical things local business owners should be doing online to promote their businesses? A good analogy is going to the doctor, they would tell you the foundational elements of staying healthy like exercise and basic nutrition. What would the equivalent be in the digital space?
As with Pareto’s principle, what is the 20% action that gives 80% of the results? UPRATED was created to fill a gap in digital marketing software and services by providing that 20%, the foundational elements for digital success. Our mission is to help local businesses, large and small, by providing excellent results with tools that increase search visibility and solicit more quality reviews. Search visibility and improved online reputation results in more calls, clicks customers and revenue.
UPRATED BENEFITS
UPRATED increases positive reviews, monitors feedback, syndicates directory citations and automates review invitations.
Boosting review volume and star ratings on popular sites and Google local increase trust, conversion rates and search rank.
Improved reputation, search ranking, device & maps discovery gets you more exposure and more customers.
RESULTS FROM UPRATED CLIENTS
600% Increase in Reviews
1000% Increase in Reviews
400% Increase In Reviews
600% Increase In Calls From Google
200% Increase in Reviews
How does your business rank in local Google search?
Do you feel like you are getting your fair share of new business leads from Google search? Do your online reviews fully reflect the service and excellence that your business provides? Find out where you stand and what you can do to improve. Book a call for a free local heat map ranking and reviews analysis on your business.